Member Services II in Pasadena, CA at Parsons

Date Posted: 12/1/2019

Job Snapshot

Job Description

Parsons Federal Credit union is currently seeking highly motivated, dynamic, and enthusiastic candidates to join our team! The successful candidate will provide our credit union members with courteous, prompt, and accurate service in person and via telephone.

At Parsons Federal Credit Union our mission is to: “Uniquely partner with our members to make life’s journey easier”. We are seeking to partner with driven individuals to join our team! If you have a high degree of integrity, can work in a collaborative team environment, and have a sincere desire to go above-and-beyond for each-and-every member then this position is for you!

In this role, you will build lasting relationships through the means of providing excellent member service to each-and-every member. 

Duties include: performing cash transactions in a Teller POD environment, be an active Call-Center agent, establish New Accounts, and fulfill all member service related transactions and/or requests received in person, or via electronic communication channels.

The desired candidate will have a dynamic personality, who builds relationships during every single member interaction, remains positive and resourceful in every situation, while maintaining a high level of professionalism at-all-times. Candidate must also be reliable with a strong desire to learn and must have strong oral and written communication skills. 

Proof of US Citizenship required.


  • High School Diploma or equivalent required
  • 2-year degree in accounting, economics, or business (or equivalent) preferred
  • Credit Union, or Banking experience required
  • Minimum 2+ years of related work experience as a Teller, New Accounts Representative, Member Services Representative, Loan Processor required
  • Basic PC skills, including MS Windows, MS Word, and MS Excel.
  • Strong data entry skills, attention to detail, and organizational skills are required.
  • Symitar experience preferred, but not required


  • Excellent Member Service skills
  • Ability to multi-task
  • Attention to detail
  • Strong Team Player


Ready for action? We’re looking for the kind of people who see this opportunity and don’t hesitate to act. Parsons is a leader in the world of Technical Services and Engineering. We hire people with a broad set of technical skills who have proven experience tackling some of the greatest challenges. Take your next step and apply today.